Website Migration to WebHostingM
Move your website to WebHostingM with zero downtime & expert help. Free migration tool, seamless transfer, & reliable hosting. Upgrade your website experience today!

Server Migration Migration FAQs Migration Request Form
WebHostingM Server Migration Guide

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Server Migration Requirements

  • Where is your website currently hosted? It should be on a server with cPanel, Plesk, or Webuzo and have either a hosting account or access as the "root" user (like the administrator).
  • Root-level or control panel access to the source machine.
  • Access credentials to service ports.

Submit Your Migration Request

Ready to move? Fill out the form below with the required information and click the "Submit Migration Request" button to initiate the process. A migration specialist will respond to your request within one (1) business day.

Expert Evaluation

Our migration specialist will thoroughly assess your source server, analyzing:

  • How much space your website uses and if we have enough room for it.
  • What operating system and software it's using (like the website's language and tools).
  • How much memory and processing power it needs (like its brainpower).
  • The internet connection between your current and new home (for a smooth transfer).
  • If it relies on any other services outside its current server (like other computers or storage).

Important Note: We can only move what's currently on your website's server. Things like databases or data stored elsewhere won't come along for the ride.

Personalized Migration Plan

Based on your website size and number, we'll create a custom migration plan outlining the process and timing.

Scheduled Migration

For optimal service, migrations are scheduled in advance. Your plan will show available time slots to start the transfer. While the exact duration cannot be guaranteed due to technical factors, we'll provide an estimate. That is to say, you'll receive a notification about the available time windows for the migration.

Stay Informed

Track your migration progress anytime through our dedicated migration hotline or by submitting a support ticket.

DNS Transition (Switching Website Address)

Think of this like updating your mailing address! Until the transfer is complete, your website's address (DNS) points to its old location. We handle the technical changes, but here's what you need to know:


  • Recommended Practice: Reduce the "TTL" setting (Time to Live) to 300 seconds (24-48 hours) before switching addresses. This helps the change take effect globally faster.
  • Once confirmed, we'll update your website's address to point to its new home.
  • Access credentials to service ports.
Post-Migration Verification

After the migration is complete, please verify that each website functions correctly before switching your DNS. Use temporary URLs or host files to access the new server before DNS changes. Check common post-migration issues such as:


  • File permissions
  • (dot)htaccess file configuration with the public root (you need to hunt for others outside this directory if needed. But we will provide an example with this)
  • Absolute link updates
Testing Your New Home

Before you switch your website's address (DNS), thoroughly test everything on the new server. If you encounter any issues, let us know, and we'll assist you in resolving them.


  • Option 1: Temporary URL: Many services including https://tempdns.net/ provide a temporary URL for previewing after migration. Use this to review everything before switching addresses.
  • Option 2: Local Testing: Locate your new server's IP address, then follow the guide at https://docs.cpanel.net to temporarily link your domain to the IP address on your computer. Access your website directly through your browser like normal.
  • Important: Remember to reverse this change after testing or once the main DNS switch is complete.

Feel free to reach out if you need help with any of these steps! We're here to make sure your website transition is smooth and successful.

Update Your DNS (Pointing Visitors to Your New Website)

Once you're happy with your website's new location and have double-checked everything, it's time to update its address (DNS). Think of it like updating your mailing address after moving!

Why is this important? Until you do this, visitors might still reach your old location, causing issues like missing emails or database changes. But don't worry, it's usually just a few tweaks.

Most hosting providers (like us!) use "name servers" to direct visitors to your website. By updating the name servers' information, you point everyone to the new location. This usually requires just one change at your domain registrar, instead of updating each individual domain you host.

Migration FAQs

As a website owner looking to migrate to WebHostingM, you would likely have several important questions about the migration process. These questions and answers provide a comprehensive overview of what to expect when migrating to WebHostingM.

What are the benefits of migrating my server?
  • Moving your website to WebHostingM isn't just about changing servers; it's about unlocking a world of performance, security, and growth potential. Here are some key benefits you'll enjoy:

    1. Blazing-Fast Speed: Experience lightning-fast loading times with our optimized infrastructure and advanced caching technologies. Say goodbye to lagging pages and frustrated visitors!

    2. Enhanced Security: Sleep soundly knowing your website is protected by our robust security measures, including firewalls, malware protection, and regular backups. Focus on your content, not security worries.

    3. Seamless Scalability: As your website grows, easily scale your resources with our flexible hosting plans. Accommodate increased traffic and data demands without any hiccups.

    4. Expert Support: Our friendly and knowledgeable support team is available 24/7 to assist you with any issues, big or small. Get the help you need, whenever you need it.

    5. Feature-Rich Environment: Take advantage of a wide range of powerful features like free SSL certificates, email hosting, website builders, and more. Everything you need to thrive online is at your fingertips.

    6. Cost-Effective Solutions: Enjoy competitive pricing plans tailored to your specific needs. Get the best value for your money without compromising on quality or performance.

    7. SEO Boost: Benefit from our SEO-friendly hosting environment, optimized to help your website rank higher in search results and attract more organic traffic.

    8. Peace of Mind: Migrate with confidence knowing you're partnering with a trusted and reliable hosting provider with a proven track record of success.

    Ready to experience the WebHostingM difference? Migrate your website today and unlock a world of benefits that will help you achieve your online goals!

What information do I need to provide for the migration??
  • You will need to provide access credentials to your current hosting account, including control panel login, FTP details, and database information. All data is handled confidentially.

    For root-access migrations, you'll need full control (root access) of both your old and new servers. This allows our scripts to work their magic.


    For cPanel, Plesk or Webuzo control panels, things are simpler! Just provide some basic info about your old account, like the login details and a special key we'll share.

How long does the migration process take?
  • Pinpointing the exact time is tricky due to various factors like internet speed and server setup. The duration of the migration though depends on the size and complexity of your website. Typically, a standard migration takes between 24 to 72 hours. But remember, unexpected things can sometimes add some extra time. We provide a time estimate after evaluating your site.

What happens to my website downtime during the migration?
  • Minimizing downtime is a top priority. We use advanced techniques to ensure minimal disruption to your website and online operations.

Will you move my emails?
  • Absolutely! Email accounts associated with your domain will be migrated along with your website. However, some specific settings like spam filters and personal white/blacklists won't migrate.

Can you migrate websites built on any platform?
  • Yes, our team has experience migrating various platforms and can handle yours seamlessly. We specialize in migrating websites from various platforms, including WordPress, Joomla, Drupal, and custom-built sites. Our team is equipped to handle different CMS and frameworks.

What will be the cost of migration?
  • WebHostingM offers free migration services for all new customers. However, for complex migrations or additional services, there might be minimal charges. We recommend contacting our sales team for a detailed quote.

How can I know when my accounts move?
  • If you have "root" access, then


    • WHM: Create an "Account Creation" alert in the Contact Manager interface.
    • Plesk: Go to Tools >> Settings >> Notifications and check the boxes for desired events.
    • Webuzo: Make sure you've set up an Admin Email Address.

    For non-root accounts, our team will update the ticket and let you once this is done.

Will my old email stop working?
  • Nope! Our migration doesn't affect any services on your old server. You can still receive emails there since the MX records will still in place until the migration is successfully completed. Then the DNS records can be updated.

Can you migrate manually created databases?
  • Sadly no. For web hosting accounts, only those created within the control panel itself. Manually created databases need separate handling. For on-prem-to-cloud or cloud-to-cloud migration, we do offer database migration service on AWS, Google Cloud OCI, etc.

How is my data secured during the migration?
  • We use encrypted channels for data transfer and ensure that your data is secure throughout the migration process. Our team follows strict security protocols to protect your information.

Do I need to change my domain registrar?
  • It's not necessary to change your domain registrar. You can keep your domain registered with your current provider and just update the DNS settings to point to our servers after migration.

Can I migrate my website by myself?
  • Yes, you can opt for a self-migration if you're experienced in website migration. However, we recommend utilizing our expert migration services for a smooth and error-free transfer.

What support is available if I encounter issues post-migration?
  • Our technical support team is available 24/7 to assist with any post-migration issues. You can reach out via chat, email, or phone for immediate assistance. Remember: We're here to help every step of the way! If you have any other questions or concerns, don't hesitate to reach out.