Overview

This short tutorial explains how to log in to cPanel & WHM server or Webmail account(s). You can also login to your customer dashboard and access these service ports from your customer dashboard.

Before proceeding with an attempt to log into cPanel or Web Host Manager or Webmail, you must ensure that you have met these conditions:

• a valid web hosting account: This would have been provided after you signed up with your web hosting provider. If you are a WebHostingM customer, the login credentials or details you need to access these service ports must have been sent to you via email.

  Please search your inbox (including your spam/Trash folders) for a welcome email from us if you are not sure what it is.

  If you are new to cPanel & WHM, you can select from one of these web hosting plans.

• a valid DNS zone configuration: To access these ports without running into an issue, ensure that you have at least these DNS zones configured:

A DNS converts domain names into computer-readable IP addresses. The above presupposes that your assigned IP address is 178.200.100.168.

Having these records in place ensures that you can access these ports without issue and also ensures that AutoSSL which installs an automatic SSL certificate on all domains and sub-domains we host can find the proper records it needs to get this done.

Now that you are with your credentials (usually username and password), open a new browser tab or window.

How To Access cPanel User Interface

To log in to the cPanel interface, perform the following steps:

• Enter the IP address (https://178.200.100.168:2083- likely throw-up browser SSL error) or domain with the 2083 service port ( https://domain-example.com:2083 or or even better https://cpanel.domain-example.com) in your preferred browser.

• Enter your cPanel username in the Username text box.

• Enter your password in the Password text box.

• Click Log in.

How To Access WHM User Interface

To log in with your WHM account, perform the following steps:

• Enter the IP address (https://178.200.100.168:2087 - likely throw-up browser SSL error) or domain with the 2083 service port 2087 (https://domain-example.com:2087 or even better, https://whm.domain-example.com) in your preferred browser.

• Enter your WHM username in the Username text box.

• Enter your password in the Password text box.

• Click Log in and the WHM Home interface will load

WHM is not a standard cPanel account. The Web Host Manager can only access either the root or reseller accounts. If you are not a reseller, you do not need to log in or access this service port.

Pro-Tip: Two-Factor Authentication

In each of the above, you have the option to enable two-factor authentication (highly recommended) to better protect your account.

Two-factor authentication (2FA) is a security measure that requires two forms of identification. After you enter your password, you must enter a security code.

An application on your smartphone supplies this code. Without your smartphone, you cannot log in.

If you are logging in for the first time, chances are this wouldn't have been enabled.

Once logged in, scroll down to Security and click on Two-Factor Authentication for cPanel .

The system will take you through the process.

Next time you logged in and have enabled uses two-factor authentication for your account, perform the following additional steps:

• Ensure that you have your 2FA authenticator with you.

• Open the 2FA app in your smartphone to retrieve the six-digit security code.

• Enter the six-digit security code that the app provides.

• Click Continue.

How To Access Webmail User Interface

Before you can access port 2096 which the Webmail service port, you must have created an email address via your cPanel interface.

Once you have done that, you can access your Webmail account using the following method:

• Enter the IP address (https://178.200.100.168:2096 - likely will throw up browser SSL error) or domain with the 2096 service port (https://domain-example.com:2096 or even better, https://webmail.domain-example.com) in your preferred browser.

• Enter your username in the Username text box.

• Enter your password in the Password text box.

• Click Log in.

By following these straightforward steps, you can effortlessly log in to your cPanel, WHM, and Webmail interfaces, empowering you to manage your website with ease and security. For further assistance or inquiries, don't hesitate to reach out to our support team.