1-Click Open-Source Helpdesk Solution Hosting


Freedom & flexibility meet powerful support. Unleash the power of open-source ticketing & choose the solution that's right for you. 100% free, 100% customizable.

Cost-Effective Top Open-Source Helpdesk Apps

WebHostingM makes it easy with 1-click installs. Choose your platform, click, and experience the power of open-source support! Easy install, endless possibilities.

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  • Security, Speed and Performance
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Effortless Management, Maximum Results

Ditch the tech labyrinth. WebHostingM makes managing your website a breeze. Our intuitive interface guides you seamlessly through tasks, so you can focus on growing your vision, not troubleshooting tech headaches. Think less clicking, more creating!

Experience hassle-free hosting that aligns with your business goals.

Customize Your Workflow, Optimize Your Experience

Unleash your inner control freak (in a good way!). We offer cPanel, Plesk, and Webuzo, empowering you to choose the tool that sings to your techy heart. Customize menus, automate tasks, and build your workflow, your way. It's your website, your control panel, your perfect fit.

  • cPanel: Classic, user-friendly interface for managing files, emails, and databases. Perfect for beginners and power users alike.
  • Plesk: Streamlined and intuitive platform with advanced security features and automation tools. Ideal for those seeking extra peace of mind.
  • Webuzo: Cutting-edge control panel packed with performance optimization tools and innovative features. Perfect for tech-savvy users who want the ultimate edge.

Here is a quick comparison table highlighting key features of each control panel for easier decision-making.

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Lean on Our Pros, Launch with Confidence

Say goodbye to guesswork, hello to hand-holding. Our team of cloud wizards and Linux gurus are at your beck and call 24/7. Stuck with an install? Need SEO insights? We're here to guide you every step of the way, from launch to optimization. Think of us as your digital Sherpas, conquering any online Everest you face.

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Ditch the hosting headaches

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seamless installs
Worry-free Install

Install the best ticketing & support desk app on your website with 1 click. Login to Webuzo, cPanel, or Plesk, select, fill in details, and boom! Instant magic, zero skills required.

worldwide web speeds
No Borders, No Lag

Unleash your website's full potential! Kiss slow loading goodbye! Strategically placed data centers across 3 continents deliver lightning-fast speeds for everyone, everywhere.

free migration
Painless Migrations

Say goodbye to hosting hassle! Switch hosting provider, platforms (cPanel, Plesk, Webuzo) or datacenters FREE with WebHostingM. Seamless migrations, zero downtime.

Helpdesk Software Hosting Plans

Dominate your online world with our cPanel cloud hosting. Our cPanel hosting offers unparalleled performance, one-click installations for popular CMS platforms, an intuitive control panel, analytics, SEO tools, and more. Gain access to user-friendly drag-and-drop builders such as Weebly or SiteJet included. No coding needed. Switch now and enjoy top-tier hosting.

cPanel Spark+
Built for growth and ideal for growing blogs, small businesses, or corporate websites with scalable online presence.
$8.99 /month
Add To Cart
  • HOSTED ACCOUNTS
    Unlimited Domains
  • NVMe SSD DISK
    75 GB NVMe Storage
  • MONTHLY EGRESS DATA
    64 GB Bandwidth
  • MEMORY
    2 GB RAM
  • PROCESSOR
    2 vCPUs
  • TEAM COLLABORATION
    3 MEMBERS
  • SSL CERTIFICATE
    FREE Automatic HTTPS
most popular
cPanel Pro
Delivers the performance, security & unparalleled reliability an e-commerce and medium-sized businesses need.
$16.99 /month
Add To Cart
  • HOSTED ACCOUNTS
    Unlimited Domains
  • NVMe SSD DISK
    240 GB NVMe Storage
  • MONTHLY EGRESS DATA
    128 GB Bandwidth
  • MEMORY
    3 GB RAM
  • PROCESSOR
    3 vCPUs
  • TEAM COLLABORATION
    5 MEMBERS
  • SSL CERTIFICATE
    FREE Automatic HTTPS
cPanel Turbo
The ultimate power & security for a website with most demanding workloads. +Dedicated IP address.
$29.99 /month
Add To Cart
  • HOSTED ACCOUNTS
    Unlimited Domains
  • NVMe SSD DISK
    480 GB NVMe Storage
  • MONTHLY EGRESS DATA
    256 GB Bandwidth
  • MEMORY
    4 GB RAM
  • PROCESSOR
    3 vCPUs
  • TEAM COLLABORATION
    7 MEMBERS
  • SSL CERTIFICATE
    FREE Automatic HTTPS
Or go with cPanel Spark Lite Hosting Plan.
Start small and shine bright with Spark Lite! This budget-friendly plan 1 GB RAM, 1 GB vCPU, 60 GB of NVMe storage, 10 GB of monthly bandwidth, unlimited email accounts and capable of hosting 2 domains (unlimited sub-domains) is perfect for beginner blogs, dev websites, and personal projects, offering essential resources at a price that lights up your wallet. No more paying for features you don't need — get just the right amount of power to launch your website and grow at your own pace.

Think of Spark Lite like a cozy reading lamp for your website. It provides ample light for your initial needs, and you can always plug in a brighter bulb as your audience grows. And with our pay-as-you-go model, you'll never pay for unnecessary wattage. Ready to light up your website without breaking the bank? Spark Lite is the perfect solution.

Compare Our Plans to Competitors

Discover the unbeatable features and benefits of WebHostingM compared to other leading hosting providers. Our transparent, performance-driven hosting plans offer unparalleled value with comprehensive features designed for growth and reliability. See how we stack up against HostGator, A2 Hosting, Bluehost, and SiteGround, and understand why WebHostingM is the best choice for your web hosting needs.

Why Choose WebHostingM? Compare Our Plans to Competitors
WebHostingM cPanel Spark+
$8.99/mo
HostGator Hatchling
$12.95/mo
A2 Hosting Turbo
$10.95/mo
Bluehost Basic Plan
$11.99/mo
SiteGround StartUp
$24.99/mo
Control Panel cPanel, Plesk, Webuzo, WP Squared cPanel cPanel Plesk cPanel
RAM 2 GB N/A 1 GB N/A N/A
vCPUs 2 N/A 1 N/A N/A
Domains/Websites Unlimited 10 1 10 1
Storage 75 GB NVMe 10 GB 100 GB 10 GB 10 GB
Bandwidth 64 GB Unlimited* Unlimited* N/A Unlimited*
Email Accounts Unlimited N/A Unlimited N/A N/A
Automatic HTTPS Yes Yes Yes Yes Yes
Staging Environments Yes No No No Yes
Git Integration Yes No No No No
Backups Offsite, JetBackup, cPanel Backup, Dropbox, Google Drive, WebDAV, OneDrive, Amazon S3 N/A JetBackup & cPanel Backup cPanel Backup Backup
Team Members 3 N/A No No No
Drag-and-Drop Website Builder Sitejet, Weebly & 1-Click Install for Popular CMS N/A Maybe N/A Weebly
WordPress 1-Click WordPress with WordPress Toolkit Deluxe + CloudLinux AccelerateWP & Softaculous WordPress Manager cPanel WordPress cPanel WordPress with WordPress Toolkit cPanel WordPress cPanel WordPress
PHP Selector PHP 7.0 - latest PHP PHP 8.2 Yes PHP 8.2 Yes
Free Domain with Annual Plan Yes Yes No Yes No
SEO Tools Yes N/A Maybe N/A N/A
Email Hosting Included in higher plans Included Separate email services needed User-friendly drag-and-drop builder User-friendly drag-and-drop builder
Analytics Basic site analytics Advanced analytics with XOVI NOW Full analytics integration (e.g., Google Analytics, custom solutions) User-friendly drag-and-drop builder User-friendly drag-and-drop builder
premium 24/7 Ticket Support
Live Chat Support
Money-back Guarantee

Open-Source Ticketing & Support Desk Solutions FAQ

Explore our FAQ on the best the best open-source ticketing & support desk applications.

Who will want to use or need an open-source ticketing & support desk application?
  • Tired of expensive SaaS helpdesks? Ditch the monthly fees and take control of your support with these powerful open-source options. Whether you're a budget-conscious solopreneur, a tech-savvy developer, a privacy-focused organization, or simply working with limited resources, there's an open-source helpdesk for you. Best part? Most install with just a 1-click on your WebHostingM account!

What open-source ticketing and support desk applications can I install?
  • We offer one-click installs for these open-source ticketing & support desk applications:

    Attendize

    An open-source ticketing and event management application, ideal for those organizing events and seeking an integrated ticketing solution.

    Faveo Helpdesk*

    Known for its automation and AI capabilities, it's designed for efficiency-minded users and is beneficial for those seeking advanced features.

    FreeScout

    A simple, no-frills helpdesk software, perfect for organizations that need a basic, easy-to-use system.

    Handesk

    A multi-purpose tool offering ticketing, lead tracking, and idea management, ideal for dynamic teams looking for a versatile, all-in-one solution.

    HESK

    Known for its simplicity and efficiency, it provides essential helpdesk functionalities, suitable for non-technical users and cost-conscious individuals.

    HelpDeskZ

    A simple yet powerful tool offering essential helpdesk functionalities, ideal for smaller teams or resource-constrained environments.

    HelpDEZk

    A powerful, flexible ticket management tool, well-suited for users requiring a customizable solution to fit specific workflows.

    Live Helper Chat

    Offers an array of live chat options, including multi-lingual support, ideal for tech-savvy users needing a customizable, scalable chat solution.

    Maian Support

    A free support ticket system designed for ease of use, with an intuitive interface suitable for those not technically inclined.

    Mibew Messenger

    A web-based live chat application that allows direct communication with website visitors, appealing for real-time interaction and personal data control.

    OpenSupports

    Offers a minimalist approach to ticketing systems, focusing on user-friendliness and straightforward functionality.

    osTicket

    A user-friendly ticketing system offering extensive customization and one-click installation, ideal for organizations seeking a robust solution.

    phpMyFAQ

    An adaptable FAQ platform that helps reduce ticket volume by providing self-help options, empowering users to find their own solutions.

    Sales Syntax

    A CRM-integrated chat software ideal for sales-driven organizations, combining customer support with sales tools.

    UVdesk

    Offers a comprehensive set of features including email piping and automated workflows, ideal for businesses looking for a scalable, feature-rich platform.

    Vision Helpdesk

    A more advanced tool offering multi-channel support, suitable for organizations needing a comprehensive, integrated support solution.

What are the benefits of using open-source ticketing applications?
  • Open-source ticketing applications offer several compelling benefits:

    • Cost savings: They are typically free to use, eliminating monthly subscription fees associated with SaaS helpdesks.
    • Customization: You have full control over the code, allowing you to tailor the application to your exact needs and workflows.
    • Control over data: Your data is securely stored on your own servers, giving you complete ownership and privacy.
    • Flexibility: Open-source solutions often integrate with a wide range of other tools and systems, enhancing your workflow capabilities.
    • Community support: Benefit from a large community of developers and users who contribute to ongoing development and support.
Can I install these applications with 1-click on my WebHostingM account?
  • Yes, you can conveniently install most of the open-source ticketing applications we offer with just a single click! To ensure compatibility and access the 1-click installer, please review the application details within your WebHostingM control panel.

Which application is best for my needs?
  • The ideal application depends on various factors, including:

    • Budget: Determine if you have preferences for entirely free options or are open to investing in additional features or support.
    • Team size: Consider the number of agents who will be using the application and the expected volume of tickets.
    • Features: Identify the specific features that are essential for your support operations (e.g., knowledge base, email integration, reporting).
    • Technical expertise: Assess your team's comfort level with technical setup and maintenance to choose an application that aligns with your capabilities.
Do you offer support for setting up and using these applications?
  • Yes, we're here to help! We provide comprehensive documentation and support resources to guide you through the setup and usage of these applications. If you have any questions, feel free to reach out to our support team through our various channels.

Do I need to pay for any of these applications?
  • No, all of the open-source ticketing applications we offer are free to use! You won't be charged any monthly or annual subscription fees.

How much can I save compared to using a paid SaaS helpdesk?
  • The potential savings can be significant. You can eliminate recurring subscription fees, which can easily range from hundreds to thousands of dollars per year depending on the SaaS provider and plan. Additionally, you may save on customization costs, as open-source solutions often allow you to modify features and integrations in-house without additional fees.

Are there any hidden costs I should be aware of?
  • While the applications themselves are free, consider these potential costs:

    • Hosting: You'll need to provide a web server to host the application, which may involve hosting fees.
    • Custom development: If you require extensive customization beyond the core features, you may need to invest in developer time or expertise.
Can I customize these applications?
  • Yes, most open-source ticketing applications offer a high degree of customization. You can typically modify the appearance, features, and integrations to align perfectly with your specific workflows and preferences.

Do I need coding skills to set them up?
  • The level of technical expertise required varies between applications. Some are designed for ease of use and can be set up with minimal technical knowledge. Others may require more advanced skills, such as familiarity with web servers and databases.

Can I contribute to the development of these applications?
  • Yes, many open-source projects welcome contributions from the community! If you have coding skills and a desire to help improve the software, you can typically find ways to contribute through code submissions, bug reports, or documentation enhancements.

How secure are these applications?
  • Security is a crucial consideration for any software, including open-source ticketing applications. While open-source code can often benefit from greater scrutiny and community contributions to identify and address vulnerabilities, it's essential to:

    • Research security reputation: Review the application's history of addressing vulnerabilities and its commitment to security updates.
    • Compare security features: Assess the specific security features offered, such as password encryption, access controls, and activity logging.
    • Review audit reports:* If available, examine external security audits or penetration testing reports to evaluate the application's resilience.
    • Stay updated: Regularly apply security patches and updates to maintain protection against newly discovered vulnerabilities.
Do I have complete control over my data?
  • Yes! With open-source ticketing applications, you host the software on your own servers, which means:

    • Your data is not stored on third-party platforms, giving you full ownership and control.
    • You determine who has access to your data and how it's used.
    • You can establish your own data backup and retention policies.
What data privacy regulations do these applications comply with?
  • Compliance with specific data privacy regulations (e.g., GDPR, CCPA) often depends on how you configure and use the application. It's essential to:

    • Research individual applications: Consult their documentation or community forums for details on compliance features and best practices.
    • Implement necessary measures: Take steps to ensure your usage of the application aligns with the applicable regulations.
    • Seek expert guidance: If you have specific compliance concerns, consult with legal or IT professionals.
Which applications are lightweight and resource-efficient?
  • Several open-source ticketing applications are designed to minimize server resource usage:

    • osTicket: Known for its efficiency and ability to run smoothly on shared hosting plans.
    • Hesk: Lightweight and straightforward, making it ideal for smaller teams and limited resources.
    • phpMyFAQ: Primarily a knowledge base solution, but its ticketing module is efficient and suitable for smaller setups.
Do they offer features specifically for small teams?
  • Yes, many open-source ticketing applications cater to smaller teams with features like:

    • User-friendly interfaces for easy adoption
    • Basic but essential ticketing management features
    • Collaboration tools for streamlined communication (e.g., internal notes, agent assignments)
    • Simple knowledge base functionality for self-service support
Does WebHostingM offer a web hosting trial?
  • Yes, we're excited to offer a 30-day free trial for all of our web hosting packages, except for cPanel Spark Lite! This is your chance to experience the power and reliability of our hosting platform without any upfront commitment.

    Here's how it works:

    • Choose your preferred hosting package: Explore our range of packages to find the perfect fit for your website's needs.
    • Sign up for the trial: Create a WebHostingM account and select the "Start Your Free cPanel Trial" option during checkout.
    • Start building your website: Use our easy-to-use tools to set up your website, upload content, and explore features.
    • Test drive our performance: Experience our blazing-fast servers, reliable uptime, and helpful support firsthand.
    • Decide if it's right for you: After 30 days, you can choose to continue with a paid subscription or cancel without any obligations.

    Experience the WebHostingM difference risk-free and see why we're the trusted choice for thousands of websites!